Delivery & Return

Delivery & Return Policy

Last updated: January 05, 2026

Delivery Across Pakistan

At MK Computer Trading, we aim to provide fast, secure, and reliable delivery across Pakistan, including Islamabad, Rawalpindi, Lahore, Karachi, Peshawar, and other major cities. We take reasonable care to ensure that every order reaches you safely and in good condition.

How Delivery Works

Place your order through our website or contact our team for assistance.
You will receive an order confirmation by email, SMS, WhatsApp, or phone call.
Once dispatched, we will share courier and tracking information where available.
Please inspect the parcel packaging before accepting delivery.

Same-Day Delivery — Islamabad & Rawalpindi

Same-day delivery may be available for selected items within Islamabad and Rawalpindi.

Orders should be placed before 3:00 PM.
Estimated delivery time is 6–8 hours.
Delivery charges and eligibility for free delivery depend on the product, order value, and any active offer.

Standard Nationwide Delivery

Estimated delivery time: 2–4 working days.
Delivery timelines may vary because of location, weather, public holidays, courier delays, or product availability.
Delivery charges apply unless a free-delivery offer is clearly stated at checkout or on the relevant product page.

Wholesale and Bulk Orders

Bulk and wholesale orders may be delivered through registered courier or cargo partners, including TCS, M&P, Leopards Courier, PostEx, or another suitable delivery service. Delivery time and charges depend on the order size, destination, and courier arrangements. Tracking information will be provided after dispatch where available.

Delivery Notes

Please provide a correct delivery address and an active contact number when placing your order.
Someone should be available to receive the parcel at the delivery address.
If an order cannot be delivered because of an incorrect address, unavailable recipient, or refusal to accept the parcel, additional delivery charges may apply for re-dispatch.
For damaged, opened, or incorrect parcels, please contact us promptly and keep the original packaging, invoice, and any supporting photos or videos.

Returns and Exchanges

We want you to shop with confidence. If you receive a defective, damaged, or incorrect product, please contact MK Computer Trading within [7 days — confirm period] of receiving your order so that we can review your request.

To be eligible for a return or exchange, the item should normally be:

In its original condition, with all accessories, manuals, tags, and packaging;
Accompanied by the original invoice or order number;
Free from physical damage caused after delivery, misuse, unauthorised repair, or modification; and
Returned only after approval from our support team.

Non-Returnable Items

For hygiene, compatibility, security, or warranty reasons, certain products may not be eligible for return or exchange once opened or used. This may include software, digital products, consumables, personal-use accessories, products with broken seals, and items clearly marked as non-returnable. Any product-specific return conditions shown on the product page will apply.

Refunds

Once a returned item is received and inspected, we will notify you of the outcome. If a refund is approved, it will be processed using the original payment method or another mutually agreed method. Delivery charges are generally non-refundable unless the return is due to our error or a confirmed defective/incorrect product.

Warranty Claims

Products supplied with a manufacturer or seller warranty are handled according to the applicable warranty terms. Warranty coverage does not normally include accidental damage, liquid damage, power fluctuation damage, physical breakage, misuse, or unauthorised repair.

Contact Us

For delivery, return, exchange, or warranty assistance, please contact us:

MK Computer Trading
Office No. 3, 87W Abbas Center, Blue Area,
Islamabad, Pakistan, 44000
Phone: +92 51 613 3080
Email: contact@mkcomputertrading.com